Frequently Asked Questions
Answering all your commonly asked questions and inquiries. If there are questions missing, please feel free to contact us directly and we will help you out.
Will my baby roll over or fall out of the Chikiroo Wearable Changing Station?
The nature of using Chikiroo is that there is no way of leaving them unattended by walking away from your baby and your baby is always within your reach. We went above and beyond the regular changing table strap by adding a 4-point safety harness that straps the baby's upper body onto the changing platform. Thus, preventing even the squirmiest baby from falling and rolling over while being changed.
How do you change a baby on the side like that?
It’s actually quite simple once you have put it on. There’s no need to twist your body awkwardly because everything is within arms reach, including your baby’s lower region. Just like any new baby carrier or sling, we recommend first practicing using it at home so you and your baby can get accustomed to it before heading out.
How do I know if I have adjusted my baby's harness correctly?
Do a harness fit check:
✅ CORRECT FIT = Shoulder straps are directly over baby's shoulders (clavicles) and the waist straps are fitted around baby's chest under their armpits. Leave one finger space between straps and baby's body for comfort.
❌ WRONG FIT = Straps feel loose and sliding off baby's shoulders. This means the harness straps are not adjusted properly to your baby's body and need to be tightened immediately. Do not use until harness has been fitted snugly to your baby!
Just like any baby carrier-type product always adjust your Chikiroo to you and baby before first use. With the correct harness fit, your baby is perfectly safe and snug as a bug on the changing platform.
Has this been safety tested?
Yes! Chikiroo Wearable Changing Station has been safety-tested by the U.S. Consumer Product Safety Commission accredited testing lab, Intertek Testing Services (Tianjin) Ltd., to be safely used for babies between 6 lb to 30 lbs or 2.7 kg to 13.6 kg. We passed the applicable Performance and Reliability testing for straps, buckle and harnesses, Chemical testing and Flammability testing. Learn more about our safety testing
Will my neck and back be painful after wearing it?
Not at all. Those who tried Chikiroo were surprised that it actually felt comfortable to use.
Here’s how the science behind it works:
1. Your baby is laying with their weight evenly distributed on the changing platform (equal pressure points) and thus limit strains on neck and back.
2. An 8mm thick padded neck strap placed at two stabilizing points and 1.5” wide waist belt secures the changing platform onto your body (hence it’s used standing up).
3. It’s adjustable to your height = no bending or slumping over.
4. Since baby is close to you, it brings the center of gravity closer to you instead of away from you. As a result, you won’t feel like your baby is pulling on your neck.
5. It only takes around 2 - 3 minutes on average to change a baby with Chikiroo.
How do I use Chikiroo on a wiggly or fussy baby?
We have a couple of tips for easier diaper change:
- After strapping baby in, gently sway baby from side to side by turning your hips left and right or give baby their pacifier (“binky”) to help soothe baby for easier diaper change. Never allow baby to sleep in product!
- You may also give baby a small toy or clip a small mobile toy to the neck strap above the baby’s head as a distraction.
What is the weight limit?
Between 6 lb to 30 lbs / 2.7 kg to 13.6 kg
What is the age limit?
There is no age limit but please follow recommended weight guidelines.
What are the product dimensions?
Bag size: 13 x 9.25 x 1.5 in / 33 x 24 x 4 cm
Changing platform: 26 x 13 x 0.4 in / 66 x 33 x 1 cm
Weight without supplies: 2.2 lbs / 1 kg
Weight with supplies: 2.5 - 2.9 lbs / 1 kg (travel-size wipes and 2 - 5 diapers of varied sizes)
Why does it cost that much?
Chikiroo is not a typical changing pad. It’s a combination of baby carrier, fixed changing station and waterproof changing pad all in one product. We focus on safety and use high quality materials which are reflective in our pricing.
Where was it made?
Chikiroo Wearable Changing Station is designed and assembled in the USA with parts made in China and Germany.
What is your return policy?
If you’re looking to return or exchange your order for whatever reason, you may return your items within 30 days of receiving them. You can return your items for store credit, exchanges, or a full 100% refund to the original payment method, and you will only be responsible for the cost of return shipping. Returned items must be in their original clean and undamaged condition. This return policy only applies to items bought from our online store. Unfortunately, we cannot accept returns on gift cards. For more information, visit our Refund Policy page.
Does your product comes with warranty?
Yes! Our products come with 1-year manufacturing warranty. We warrant that our products are free from any manufacturing defects in material or workmanship for a period of one year from the purchase date. If you are in need of warranty or repair, please contact us.
Who are you guys?
Chikiroo Baby, LLC is a family-owned small business based in Goodyear, AZ run by a husband and wife team (Siska and Matt Hines). Our mission is to bring high quality, safe and innovative baby gear that celebrate and support the needs of modern, diverse families. Back in Sep 2018, Siska, a product designer and mom of two, invented a wearable baby changing station after struggling with the lack of changing stations in public places. Read our story!
Do you ship to outside of the US?
We are sorry but at this time we are not shipping to outside of the US. We will be expanding to other countries in the future. Sign up to our mailing list or follow us on social media @chikiroobaby for our latest news and updates.
Let customers speak for usfrom 13 reviews
Chikiroo Wearable Changing Station
As you know, many men's restrooms don't have changing tables. At most, it'll have a sink but even then I am uncomfortable placing a changing pad there for sanitary reasons. Luckily I had my chikiroo with me. Adjusting was easy and changing my baby wasn't an issue. It's a must have for those just I'm case situations!
Love this product for my daughter! She is battling Congenital Heart Disease and this product is so helpful when we are out in public places. Instead of nasty germy changing tables, this is her own! It’s lightweight, fits perfectly in our diaper bag, and by far my favorite baby product!!
We were in Disneyland and waiting in line for 30 minutes, I needed to change my baby and luckily I have my chikiroo, i could quickly change her while in line and not having to go and find a bathroom and lose my spot in the line! This is a product you dont think you need but once you have it, you won’t want to leave the house without it!
Convenient and one of the best baby items I’ve come across. Thank you!
I absolutely love this product! I keep it in my trunk for on the go changing. It’s sooo easy to figure out how to use the changing pad. I currently use this for my babysitting babies but I can’t wait to use it in august for my own baby!!
With this changing table it’s taken away the anxiety of if there’s a chance I have to change my newborn in public. For my first born I would get creative if I needed to change him if we were out and about but the convenience of having a changing table that folds up and fits in a diaper bag is amazing and stress free. What a great invention
Love it! Love it! Love it! Made my life as a mom so much easier during our outing! No need to look for place to change my baby diaper anymore! Super convenient! And I love how secure the straps feel and the material of this changing table is amazing! Best investment ever!
It's so easy to carry around, light weight but sturdy. I love this product
I recently reached out to Chikiroo with interest in their product and a partnership!
Let me tell you it came so swiftly! I got it today and was so excited to try it! We personally do a ton of zoo trips and even have a flight coming up. I watched allllll the videos and had an idea of the quality but when it got here I was happily surprised.
It’s very sturdy with a good harness to keep baby from falling. The back support is good(I have an umbilical hernia and a separation from my pregnancies) and the neck piece even has a little cushion so babies’ weight is nicely distributed.
The material is easily cleaned and not at all abrasive and the whole thing folds up nicely for convenience.
The whole thing is just the definition of convenience! I’m a regular mom. I’ve changed my babies on changing tables, on the bed, on the front seat in a parking lot and many more random places. I’m so happy to have a clean, safe, spot to change my girls anywhere we go.
All in all I definitely give it a 10/10.
Adding also, my husband wasn’t sure he was going to be able to use it and actually find it useful. HE LOVES IT! There’s simply not enough safe changing areas in men’s restrooms and this is absolutely a game changer!
As mom of two, this invention couldn't come any sooner! I changed my firstborn in some questionable surface and it was so disgusting to think of it. I'm so glad I bought this amazing product for my second baby! It's super convenient for our trips! Sturdy and solid! It gives me peace of mind that I can change my baby safely and on a CLEAN surface. I love how the feel of the material as well! The pouches for diapers and wipes are perfectly placed! I LOVE this changing table!!
I’m so glad to have found Chikiroo! We barely got out the house for the first few months after our twins were born, but then I soon noticed not all restrooms have a changing table or a clean one even if they did. I had to change them once on a little dresser one restaurant had in a restroom. Now I bring Chikiroo whenever I’m out which gives me peace of mind. I’lll be also taking it with us when we go on an international travel in a few months. It’s easy/intuitive to use, and the design is also stylish which is a bonus!
Our daughter was just born and we feel so lucky to have a Chikiroo as she grows up! We travel a lot around the PNW so the Chikiroo will really get a lot of use in our house! You can instantly tell the most high-quality materials were used and that safety was the number one priority when creating the product. It is really easy to use and intuitive to put on. Our favorite part is how sturdy and big the changing pad is. Additionally, the safety straps give that extra peace of mind knowing that our LO is safe and secure. The Chikiroo is one of the best inventions! A must have for every parent.